Credit Controller
Meet Our Recruiter
About the Role
Credit Controller
North Lincolnshire
About the Company
Our client is a respected manufacturer of bespoke products, based in North Lincolnshire, with an established customer portfolio across the UK and mainland Europe. This is an opportunity for an experienced Credit Controller to join a fast-paced, progressive organisation.
About the Role
You will manage a portfolio of customer accounts across the business, maximising cash collection and ensuring payments are received on time. You will help protect the business’s assets through sound financial controls and meet agreed transactional service-level agreements (SLAs).
Working closely with customers, sales managers and internal teams, you will resolve queries, manage credit risk and support accurate, efficient credit control processes.
Key responsibilities
- Proactively collect overdue invoices across the customer base and negotiate payment plans.
- Maintain regular contact with customers and sales managers to manage credit risk and resolve issues that could delay payment.
- Analyse aged debtors and review credit limits to ensure balances remain within agreed limits.
- Prepare and issue payment applications, invoices and supporting documentation, including invoices for dispatched products.
- Liaise with internal stakeholders regarding approval to dispatch products.
- Produce statements for credit accounts and investigate customer queries through to resolution.
- Reconcile final accounts and manage retentions.
- Post cash, bank cheques, and accurately allocate and match customer payments.
- Set up new customer accounts and maintain accurate, up-to-date customer master data.
- Build and maintain effective relationships with key customers, suppliers and internal stakeholders.
- Identify and promote improvements to credit control processes and procedures that support individual and team performance.
Candidate Profile
You will be an experienced Credit Controller with a strong track record in debt collection and a diplomatic, hands-on approach. You will be confident taking ownership of your accounts, resolving queries and contributing to stronger processes and financial controls.
Essential Skills & Knowledge
- Experience in credit control and a proven ability to collect outstanding debt.
- Strong analytical skills and attention to detail.
- Excellent organisational and time-management skills.
- Strong verbal and written communication skills, with a clear, professional approach.
- Excellent interpersonal skills and the ability to work effectively with colleagues, customers and suppliers.
- Confidence working independently and as part of a team.
- Proficiency in Microsoft Excel.
- A commitment to accuracy, high standards and getting the job done right.