Business Support Administrator

Business Support Administrator

Based in Beverley, East Yorkshire, our client is a well-established independent professional services firm that advises clients across the UK. The business combines a personal, client-focused approach with the expertise and standards of a larger organisation. Continued investment in its people, technology and operations has created an opportunity for an organised and professional Business Support Administrator to join the team.

The Opportunity

This is a varied role providing high-quality secretarial and administrative support to the firm’s Partners and Directors. You will help keep the office running efficiently, produce professional client correspondence and deliver a welcoming, responsive service to clients and colleagues.

What You’ll Be Doing

Secretarial and Administrative Support

• Produce, format and proofread letters, reports, engagement letters and other client correspondence.
• Draft routine correspondence on behalf of Partners and managers.
• Manage incoming and outgoing post, emails and telephone calls.
• Maintain accurate and well-organised electronic and paper filing systems.

Client Support

• Provide a professional and welcoming first point of contact for clients and visitors.
• Respond to enquiries promptly and direct them to the appropriate colleague.

Billing and Fee Administration

• Prepare fee notes and invoices in line with Partner instructions.
• Issue invoices and maintain accurate billing records.
• Use the firm’s billing, workflow and business-management systems effectively.

Diary and Workflow Coordination

• Manage Partner and Director diaries as required.
• Arrange meetings, appointments and client visits.
• Book meeting rooms and organise refreshments when needed.

Document and Compliance Administration

• Prepare engagement letters and supporting compliance documents.
• Assist with client, supplier and regulatory correspondence.
• Keep client records accurate and up to date across the firm’s systems.
• File and manage records in line with internal procedures and GDPR requirements.

Wider Professional Services Support

• Provide flexible administrative support across the business and undertake other reasonable duties that contribute to an efficient, professional service.

 About You

What You’ll Bring

• Previous experience in a secretarial or administrative role.
• Excellent written and verbal communication skills.
• Strong typing, proofreading and document-formatting skills.
• Excellent organisation and time management, with the ability to prioritise effectively.
• A high level of accuracy and attention to detail.
• Confident use of Microsoft Word, Excel, Outlook and Teams.
• Discretion and professionalism when handling confidential information.
• A friendly, helpful and client-focused approach.

It Would Be an Advantage If You Have

• Experience in a professional services environment.
• Experience preparing invoices or fee notes using a billing system.
• Familiarity with client relationship, workflow or business-management systems.
• Experience handling client, supplier or regulatory correspondence.

What Will Help You Succeed

• A professional, dependable and client-focused approach.
• Strong organisation, forward planning and attention to detail.
• Clear and confident communication.
• A collaborative and flexible mindset.
• Initiative and practical problem-solving skills.